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Legal notification

Presentation and general website information

The electronic headquarters of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is at the addresses www.santpau.catwww.santpau.essantpau.cat and santpau.es, although there may be other addresses through which the contents and services provided by the Hospital may be accessed. The Board of Governors of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is its governing body.

The objective of this website is to help achieve the Hospital's mission of opening itself up to society and its healthcare environment, as well as focusing on people. With this in mind, this electronic headquarters aims to facilitate interaction with the general public.


The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau strives to ensure that the information and services that it presents fulfil the necessary standards of integrity, veracity, accessibility and usability, as well as being fully up-to-date. In this respect, it is important to present the updated information required in each case.

2. Identifying information:

In accordance with the Information Society and Electronic Commerce Services Act 34/2002, of 11th July, we hereby present the identifying data of the Foundation:

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau
C. Sant Antoni Maria Claret, 167
08025 Barcelona
Phone: 93 291 90 00
Fax: 93 553 76 31
Tax ID no. (NIF): G-59780494

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau was registered in the Foundations Registry of the Catalan Government on the 21st October 1993, with registration number 632.

The Foundation's Medical Director is Dr. Xavier Borràs, with medical board number 15489, who is also the medical manager of the platform

3. Privacy policy

It is important for the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau to protect the protection, privacy and security of personal information and, as such, we strive to comply with all applicable laws on privacy, data protection and security with respect to all the personal data on our website.

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau does not gather any type of personal details on its website, except the information voluntarily supplied either by filling in a form or through other channels.

The website of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau may contain links to other websites managed by third parties over which it has no type of control. The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is not responsible for the privacy policies or content of other websites that it does not manage directly.
 
4. Users:

Anybody who uses this website acquires the status of user, which implies full and unreserved acceptance of the provisions included in the applicable version of this Legal Notification published by the Hospital de la Santa Creu i Sant Pau at the time that the user accesses the website, as well as any other legal requirements that may apply.

5. Use of the website:

Users agrees to use this website, its contents and services in accordance with the law, the provisions of this Legal Notification, the specific conditions stipulated for certain services and any other notifications, regulations and instructions communicated to the user, as well as upholding public order and all generally accepted moral standards and good customs.

The website of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau gives users access to online information, services, programs and data belonging to the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau. In this respect, users must refrain from using any of the services for illegal or prohibited purposes or effects, or in any way that infringes third party rights or interests. Users bear full liability for the use of the information contained on the website.

Users accept full liability for the use of the website, including any registration that may be required for accessing certain services or contents.  As a result of this registration, users may be assigned a personal and non-transferable password for which they are responsible, and they agree to use this password diligently and confidentially.

Users agree to make appropriate use of the contents and services that the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau provide on its website, which includes but is not limited to refraining from using them in the following ways:

·       Taking part in unlawful or illegal activities, or any activities that breach good faith and public order;

·       Disseminating contents or propaganda of a racist, xenophobic, pornographic or illegal nature or statements that support terrorism or violate human rights in any way;

·       Damaging the physical and digital systems of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, its suppliers or third parties, introducing or disseminating computer viruses or any other physical and digital system that may lead to the aforementioned damage;

·       Trying to access and, if applicable, use other users' e-mail accounts and modify or manipulate the messages contained therein. In all cases, the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is not responsible for the opinions expressed by users on forums, chats or any other participation tools.

 
6. Data protection:

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau complies with the guidelines of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, with the Organic Law on Personal Data Protection in force, and with the Royal Decree approving the Regulation to implement the Organic Law and other regulations in force at any time, and undertakes to ensure the proper use and processing of the user’s personal data.

The personal data provided by the user will be used to provide the information that the user requires, or to provide other information that the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau may consider of interest to the user.

The user who provides his or her personal data will be solely responsible for the verification and accuracy of the data provided, and the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau reserves the right to exclude any user who provides false information from the services offered, whereby the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is exonerated from any liability in this regard. Furthermore, we would like to inform you that your personal data will not be segmented or used for purposes other than to provide information about the services and activities offered by the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, which we hope you find useful.

In any case, the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau only processes the personal data of data subjects that are adequate, relevant and not excessive for the fulfilment of the specific, explicit and legitimate purposes for which they have been obtained. Additionally, it guarantees the security of the personal data of website users by applying different types of technical and organisational security measures.

For this reason, beside each personal data collection form, as part of the services that the user may request from the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, the user will be informed of the existence and acceptance of the specific terms and conditions regarding the processing of his or her data in each case, the address of the data controller, the purpose and legal basis of such processing, the data retention periods, the disclosure of data to third parties if relevant, and the possibility to exercise their rights of access, rectification, cancellation, limitation of processing, portability and opposition.

These rights may be exercised by the user or, if relevant, by his/her representative, either through written and signed request addressed to the User Support Department at the following address: Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, c/ Sant Antoni Maria Claret, 167, (Barcelona – 08025), or by emailing atenciousuari@santpau.cat. The forms for exercising these data rights are available at: http://www.santpau.cat/web/public/exercir-els-drets-dades-personals

The request must contain the following information: name and address of the user, address for notification purposes, photocopy of the their National Identity Document or passport, and the reference ‘Data Protection - Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau’, as well as the specific content of the right being exercised.

The user can withdraw his/her consent at any time after it has been granted for the processing of his/her personal data.

Furthermore, if you do not consent to the data processing carried out by our Entity or you consider that your rights have been violated, you also have the right to lodge a complaint with the Catalan Data Protection Authority at any time. www.apdcat.cat

 

7. Browsing and Cookies policy:

Browsing

As standard practice, this website's browsing system gathers some of the transmission data involved in the use of internet communication protocols. This category includes IP addresses, the domain name of the computer used by the user to connect to the website, the URL address of the resource requested, the time and method used to access the server, the size of the file obtained in the response, the numerical code that indicates the status of the response to the server and other parameters related to the operating systems of the user's computing environment. This information is not associated to specific users and is only used for the exclusive purpose of obtaining statistical information about the use of the website.

The use of cookies

The provider's website may use cookies (small text files that the server sends to the computer used to access the website). This technique is standard practice on the internet in order to carry out certain functions that are considered essential for the proper functioning and visualization of the website.

In all cases, the cookies used on the website are temporary and have the sole aim of making their onward transmission more effective. They disappear at the end of the user's session. Under no circumstance are cookies used to gather personal information.

From the client's website, users may be redirected to the contents of third-party websites. As the provider cannot always control the contents introduced on to their websites by third parties, it accepts no liability with respect to these contents.

In all cases, the provider agrees to immediately remove any content that may breach national or international legislation, moral or public order, proceeding to remove the link to this website immediately and notifying the relevant authorities with respect to the contents in question.

8. Intellectual property:

The Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, in its own right or as an assignee, is the proprietor of all the intellectual and industrial property rights in relation to its website, as well as the elements contained therein (including but not restricted to images, sounds, audio, video, software, texts, trademarks, brands, colour combinations, structure and design, selection of materials used, computer programs required for its operation, access and use, etc.), with respect to which it reserves all rights.

Users acknowledge and accept that all the intellectual and industrial property rights over the contents and any other element included on the website belong to the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau or, if applicable, third parties.

The information, which may come from external sources (appropriately identified as such in each case), may not by fully exact or updated, despite efforts to ensure this is the case.
 
All the contents are protected by copyright and intellectual property rights, which must be respected by the users. The information on this web may only be used by the people expressly authorized to do so by the author. In this respect, in accordance with Article 8 and the second paragraph of Article 32.1 of the intellectual property Act, it is expressly forbidden to reproduce, disseminate and publicly communicate, even in the format made available, all or part of the contents of this website for commercial purposes, in any format or via any technical means, without the authorization of the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau.

Users agree to respect the intellectual and industrial property rights owned by the Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau. Users may view all the elements of the website and may even print, copy and store them on their computer's hard drive or any other physical format on the condition that they do so 

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