1. Identification data and general information of the website

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we provide the following identification data of the Foundation:

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau

Address: C/ Sant Antoni Maria Claret 167, 08025, Barcelona

TIN: G-59780494

Phone: 93 291 90 00

Fax: 93 553 76 31

Website: www.santpau.cat. Other addresses may also provide access to the Hospital's contents and services.

Fundació de Gestió Sanitària de l’Hospital de Santa Creu i Sant Pau was registered in the Registry of Foundations of the Generalitat on October 15, 1992, with registration number 632.

The website aims to align with the Hospital's mission to engage with society and the health environment, focusing on people. It facilitates interaction between the Hospital and citizens.

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau ensures that the information and services provided are accurate, up-to-date, accessible, and usable. Please note the update date indicated in each case.

2. Users

Using this website grants you the status of a user and implies proper use of the services and contents in good faith. By accessing the website, you fully and unreservedly accept the provisions included in this legal notice, as well as any other applicable legal provisions.

If navigation on the website requires prior registration, you must provide real, accurate, and complete personal and/or professional data. If false information is provided, the Foundation reserves the right to cancel the account and deny access. By registering, you accept the Privacy Policy.

3. Requirements for use of the website

As a user, you agree to use the website, it’s contents, and services in accordance with the law, this legal notice, the conditions of certain services, and other notices, regulations, and instructions provided. You also agree to act in accordance with generally accepted morals, good customs, and public order.

The website provides access to information, services, programs, or data belonging to Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau. You must refrain from using these services for illicit, prohibited, or harmful purposes to the rights and interests of third parties. You are liable for the use of the information contained on the website.

You assume responsibility for using the portal, including the need to register to access certain services or content for free. As a result of this registration, you may be provided with a personal and non-transferable password, which you must use diligently and confidentially.

You also agree to make appropriate use of the contents and services offered by Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, including but not limited to:

• Engaging in illegal activities or activities contrary to good faith and public order;
• Disseminating content or propaganda of a racist, xenophobic, pornographic, illegal nature, or that promotes terrorism or attacks on human rights;
• Causing damage to the physical or logical systems of Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, suppliers, or third parties, including introducing or disseminating computer viruses or other harmful systems;
• Attempting to access and use other users’ email accounts or modify or manipulate their messages. Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

4. Data protection

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau complies with Regulation (EU) 2016/679 of the European Parliament and Council, dated 27 April 2016, regarding the protection of natural persons in relation to the processing of personal data and its free circulation. This compliance is in accordance with Organic Law 3/2018, dated 5 December, on the Protection of Personal Data and the guarantee of digital rights, as well as the Royal Decree approving the Personal Data and Protection Act.

The personal data provided by the user will be used to provide the requested information or other information that Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau may consider of interest.

The user providing personal data will be solely responsible for its accuracy and correctness. Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau reserves the right to exclude any user who has provided false data from its services. Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is exempt from any responsibility in this regard. Likewise, we inform you that your personal data will not be segmented or used with others until they are the mere information of the services and activities that Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau offers and that we intend to be useful for you.

In any case, Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau only processes the personal data of those affected that are adequate, relevant, and not excessive for the fulfillment of the determined, explicit, and legitimate purposes for which they have been obtained. Likewise, it guarantees the security of the personal data of the users of the website by applying different types of security measures of a technical and organizational nature.

For this reason, together with each form of collection of personal data, to the services that the user can request from Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, the user will be informed of the existence and acceptance of the particular conditions of the treatment, of their data in each case, the address of the responsible, the purpose and legal basis of the treatment, the periods of conservation of the data, the communications of data to third parties, if applicable, and the possibility to exercise their access, rectification, deletion, opposition, limitation of treatment and portability rights.

These rights may be exercised by the user or, where appropriate, by the person representing him, either by written request and signed addressed to the User Service at the following address: Fundació de Gestió Sanitària de l'Hospital de la Santa Creu i Sant Pau, c/ Sant Antoni Maria Claret núm. 167, Barcelona, 08025, or by email to atenciousuari@santpau.cat. Forms for the exercise of rights are available at: http://www.santpau.cat/web/public/exercir-els-drets-dades-personals.

The application must contain the following data:

• Name and surname of the user
• Address for notification purposes
• Photocopy of the National identity document or passport
• Put the reference Data Protection - Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau and the specific content of the right exercised

The user may, at any time, withdraw the consent that has been granted for the processing of the data.

Likewise, you are informed of the right, if you do not agree with the treatment carried out by the entity or consider your rights violated, to always file a claim before the Catalan Data Protection Authority (www.apdcat.cat).

5. Intellectual property

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau, either by itself or as a transferee, owns all intellectual and industrial property rights to the contents of its website. This includes images, sound, audio, video, software, texts, brands, logos, color combinations, structure and design, selection of materials used, and computer programs necessary for its operation, access, and use. All rights are reserved.

Information, which may come from external sources (identified in a timely manner in each case), may not be completely accurate or up-to-date, despite efforts to do so.

All contents are protected by copyright and intellectual property rights, which users must respect. The information on this website may only be used by persons expressly authorized by the author. In this sense, by virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual property Law, reproduction, distribution, and public communication, including the mode of making available, all or part of the contents of this website for commercial purposes, in any support and by any technical means, without the authorization of Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau.

The user undertakes to respect the intellectual and industrial property rights owned by Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau. You can visualize the elements of the portal, and even print them, copy them, and store them on your computer’s hard drive or on any other physical support whenever it is, solely and exclusively, for personal and private use.

Any violation of the intellectual and industrial property rights included in this website such as the violation of the regulations that protect them established in the consolidated text of the Intellectual property Law, the Trademark Law and the Patent Law, or any other current regulations will entail the civil and/or criminal responsibilities that in each case correspond.

The designs, logos, texts and / or graphics that may appear on the website belong to their respective owners, being themselves responsible for any possible controversy that could arise in this regard. In any case, and in advance, the provider has the express authorization.

6. Exclusion of guarantees and responsibilities

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is exempt from any liability for damages of any nature arising from the capture and use of information or advertising provided by users on the website by third parties.

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is not responsible for any content, information, or images that are not managed by or dependent on the website. The information contained in this website may not be correct, despite the efforts made to ensure accuracy and updating.

Fundació de Gestió Sanitària de l’Hospital Santa Creu i Sant Pau is not responsible, in any case, for the damages of any nature that could cause, by way of example, errors or omissions in the contents, lack of availability of the portal, transmission of viruses or malicious or harmful programs in the contents, overload the lines, breakdowns or disconnections. Nor is it liable for damages that may be caused by third parties through unlawful interference beyond their control, despite having taken all the necessary technological measures to avoid it.

Where reasonably possible, you will be advised beforehand of the interruptions in the operation of the website and associated services.

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau will pursue the breach of these conditions as well as any improper use of the portal exercising all civil and criminal actions that may correspond to it in law.

7. Availability of services

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau reserves the right to make modifications to its portal without prior notice. This includes changing, deleting, or adding information, content, and services provided to users, as well as altering their presentation and location.

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is not obligated to keep services available. However, users will be informed if a service is discontinued and the conditions of its termination.

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau may deny or withdraw access to the portal and/or services without prior notice, at its own discretion or at the request of a third party, for users who fail to comply with these General Conditions of Use.

8. Use of applicable services and content

The links on the website are solely to inform users of other sources of information on the Internet. Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau does not exercise any control over these websites.

Therefore, Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau assumes no responsibility for the content of any external website linked to its portal. It does not guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity, or constitutionality of any material or information contained in these links or other Internet sites. The inclusion of these links does not imply acceptance of their content, association with their owners, or any merger or participation with these entities. Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is not responsible for any damages that may be caused to the computer system (equipment and applications), documents, or files.

The owner may only be responsible for these contents in accordance with the provisions of Law 34/2002, of July 11, of Services of the information Society and Electronic Commerce in case that, having had effective knowledge of its illegality or injury of goods or interests of a third party, does not remove or block the corresponding contents.

The owner does not guarantee the reliability, availability or continuity of this website or its contents for technical reasons, security, control, or maintenance of the service, for errors due to the server hosting the contents or other intermediaries or suppliers, for attacks against the computer system, or for any other reason that derives from causes that escape its control, so it is not responsible either directly or indirectly.

9. Links

The website may redirect users to third-party content. Since we cannot always control the information and content introduced by third parties, Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau does not assume any responsibility for these contents. If necessary, any content that could affect or contravene national or international legislation, morality, or public order will be immediately withdrawn or blocked, and the competent authorities will be informed. If users believe there is content that may fall into this category, please notify the website administrator immediately.

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau is not responsible for the data protection practices of linked websites. This legal notice, particularly the Data Protection Clause, applies only to information collected within the Foundation’s website. It is recommended to read the personal data processing policies of other linked websites.

10. Modification of terms and validity

Fundació de Gestió Sanitària de l’Hospital de la Santa Creu i Sant Pau may modify these conditions at any time and will publish the updated terms on the date of modification. The validity of these conditions will be based on their publication and will remain in force until they are replaced by new terms.

11. Applicable law and jurisdiction

These general terms, as well as the specific terms of any services provided through this portal, are governed by Spanish law. In the event of any conflict or claim related to this website, the parties agree to submit to the exclusive jurisdiction of the Courts and Tribunals of Barcelona, waiving any other jurisdiction.