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SAU

SAU
Servei d'Atenció a l'Usuari (SAU)

User Service Department
We, the professionals of the Customer Service Department (CSD) of Hospital Sant Pau, believe that the most important thing is people and that they should feel safe and well cared for. Our contribution to this goal is to provide users with personalized care that ensures they feel that they are being listened to, their opinions, experience and expectations are recorded and, above all, based on this attention, we deal with the situations that may arise, such as those described below.

For any of these procedures, you can contact us in person, by telephone (93 553 7099), or by e-mail (atenciousuari@santpau.cat).

Rights and Obligations
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Rights and Obligations

Drets d'autodeterminació informativa (ARCOPOL)
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Drets d'autodeterminació informativa (ARCOPOL)

Advance Directive (AD)
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Advance Directive (AD)

Sol·licitud de canvi de facultatiu/va
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Sol·licitud de canvi de facultatiu/va

Second Medical Opinion (SMO)
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Second Medical Opinion (SMO)

Acknowledgements, suggestions, and complaints
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Acknowledgements, suggestions, and complaints

mes gestions

Més gestions

More procedures you can carry out on this website

Request clinical records documentation (reports, images, etc.)

Exercising your rights on personal data

 

External links of interest:

La Meva Salut: You can register from home and you have a link to access this service from your computer, mobile phone, or tablet.

Canal Salut: Information that CatSalut makes available to citizens

Patient associations. Selection made by CatSalut

 

 

Contacte SAU

Contacte
Ubicació

Hospital de Sant Pau
Vestíbul de la planta 0 

Correu electrònic
atenciousuari@santpau.cat
Horari

Horari durant l’any
Atenció personalitzada
De 8 a 17 hores de dilluns a dijous i de 8 a 14 hores els divendres

 

Horari d’estiu: del 15 juliol al 31 agost
Atenció personalitzada
De dilluns a divendres de 8 a 15h

 

Atenció fora d’aquests horaris
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